Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Mailing address, Phone number, Credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

Do we use cookies?

We use cookies to save user preferences for future visits and to authenticate users while they are logged into the site.

Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Type Name Purpose
Google Analytics _ga These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
Session ID sessionId This cookie is used to keep track of the information you provide while using our site. This cookie expires when you close your browser.
Locale ID localeId This cookie is used to keep track of your browser's language preferences.

Third Party Disclosure

We do not sell, trade, or otherwise transfer Personally Identifiable Information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under 13

Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email within 7 business days

We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors

CAN SPAM Act

We collect your email address:

  • To send information, respond to inquiries, and/or other requests or questions.
  • To process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • To market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:

  • We will NOT use false, or misleading subjects or email addresses
  • We will identify the message as an advertisement in some reasonable way
  • We will include the physical address of our business or site headquarters
  • We will monitor third party email marketing services for compliance, if one is used.
  • We will honor opt-out/unsubscribe requests quickly
  • We will give an 'opt-out' or 'unsubscribe' option

If at any time you would like to unsubscribe from receiving future emails, you can

  • Follow the instructions at the bottom of each email.

Contact Information

ExerciseLab
8 Yew Court
Newlands Crescent
East Grinstead
West Sussex
RH19 1LN
UK

support@exercise-lab.com