Signing up couldn’t be simpler. Just click on the ‘GET IT NOW’ button on the front page under ‘1 Month Free Trial’ and fill in your details. We don’t ask for credit card details so you can freely use the site for 4 weeks on any of your clients. Once your trial ends you’ll be prompted to set up your payment schedule. 

To go direct to the sign up page simple click here.

The memberships are designed around how busy your business is.  

FREE – If you’ve just started but recognise the need to give professional support to your clients, you can easily ‘dip your toe in the water’ and see if our library and educational material is right for you for free. No short term membership. You’re a member for life to give you time to learn the benefits of movement as therapy. You can easily mange your client numbers from your admin area to keep within your limit too. 

Premium – For those a little more settled into their business, the premium package gives you up to 25 clients. This is plenty for the average business because many clients will not necessarily need home exercise plans.

Professional – For those busy therapists that regularly give exercise as a primary source of client rehab, the professional package allows unlimited usage. 

Because credit and debit cards expire, get lost or stolen, we are using a Direct Debit system by RBS to ensure the continuity of your service. GoCardless allows you to set up your payment schedule with basic information which is held only on the bank’s server. We never have access to see your account numbers, so your privacy is secure. As with any other Direct Debit system you have complete control over your money so, if you decided to cancel, you can do this quickly and easily through your admin panel or with your bank.

Simply click the ‘Booking’ button under the CPD you would like to attend and you’ll be taken to PayPal. We will get back to you with all the details and pre-riding you might need to get the best out of the course. 

Online courses can be bought through the ‘Buy Now’ button found with the course. Remember, Premium and Professional membership have access to these courses as part of their package.

Only you do. Our admin system does not have access to your private area. Therefore you have full control over who sees this information. You can also read our privacy policy, which is at the bottom of each page, which states we are governed by European GDPR rules.  ExerciseLab Ltd does not generate money from third party advertising or access to our membership base. We are strict about this because we pride ourselves on our simple and professional product, and our ethics will always reflect this.

There are a few reasons why you may struggle to access your account, and all are simple fixes. Always try the following before worrying about a catastrophic issue!

• The most likely issue will be that you have ExerciseLab running on more than one computer at a time. Access is restricted to the use of only 2 devices – a commuter and a smart phone/tablet. So if 2 computers are running ExerciseLab at the same time this breaks the contract for single user membership – you can’t be in two places at once! To fix this, simply log out of any devices you are not using. This includes your smart phone or tablet.
• Sometimes, when we make updates to the site, your browser will have incorrect information in its Cache. Simply go to your preferences in the browser and refresh the Cache. This will force the browser to reload the page fully. 
• You have ‘Private Browsing’ set on your browser. This may be stopping Cookies from operating. Cookies are required for the website to know you are logged in.
• You have disabled Cookies. Cookies are required for the website to know you are logged in.
• If you have tried the above solutions with no joy, then our website may have gone down. We will no doubt be working to fix this issue before you know it has happened but if you do experience an unresponsive site then please contact us at support@exercise-lab.com so we can look into the issue.